Have a question about research? Ask Us - We've got answers!

If we're offline please leave a message, letting us know how to contact you, and we'll get back in touch with you when we return.

Get online help from Tarver Library staff through our instant messaging reference service. Just use the Meebo chat box on the left!

Make us your buddy today! Our screen name is askJack.

Who can use askJack?

askJack is primarily for Mercer students, faculty, and staff.

Will I need to wait?

To ensure equal access and fair treatment for everyone, questions are answered in the order they're received, whether in person, phone, or virtually.

Are the IM sessions logged or recorded?

The sessions are logged by the libraries for statistical purposes. It is generally not recommended to disclose private information such as social security numbers and passwords during any chat session.

Ask a question using our new text messaging service! Send a question to 478-227-2055 and we'll answer as soon as possible. If a message is recieved off hours, a response will be sent by the following business day. Standard text messaging rates apply. For more information check here.

Ask a question using our email reference service. You will receive a response within 48 hours.

Call the reference desk for any reference inquiries at (478) 301-2055.

Are you having trouble finding the sources you need for your research or class assignment? Then schedule an appointment with your subject librarian! Fill out the request form and we'll contact you within 48 hours to schedule a session.

Drop by the reference desk for research assistance during our regular hours. We'd love to see you!