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Welcome to Mercer University Libraries

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Ask Mercer

by Florence Tang last modified Jul 30, 2013 02:32 PM

Ask Mercer IconNow you can send Instant Messages to Mercer University's librarians.

Click in the box at the right marked "Type here" to send your question to ASKMERCER.

Already have an IM client installed on your computer? Add ASKMERCER to your buddy list! ASKMERCER supports AOL Instant Messenger, Yahoo! Messenger, MSN Messenger and Google Talk.

 

Hours of Availability

IM reference is available each day the Library is open during reference hours.

AskMercer FAQ

 

1. Who can use the AskMercer service?

AskMercer is intended primarily for Mercer students, faculty, and staff but questions from other users will be welcomed if resources permit.

2. What type of questions can I submit using AskMercer?

We will attempt to answer all of your questions. Some requests might require direct email communication with a librarian or a scheduled research consultation.

3. Will I need to wait to chat with the librarian?

Patrons at the Service Desk have priority over IM patrons. IM patrons are taken on a first-come-first-served basis. Alternatively, you may always email a librarian or visit the Service Desk during reference hours for assistance.

4. Can I email AskMercer at its AIM/Yahoo/MSN/gmail account?

No. If you need to email a librarian, please do so here. We do not check AIM/Yahoo/MSN/gmail email.

5. What is the AskMercer screenname?

AskMercer

Send an IM message to AskMercer!

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